Welcome to the KeyWe FAQ's page

We hope we can answer all your questions in this section but if you need additional help please contact our customer services department.

General questions

KeyWe will be releasing on Nintendo Switch, PS5, PS4, Xbox Series X|S, Xbox One and PC via Steam!

The Nintendo Switch digital and physical and Steam versions of KeyWe will be releasing on 31st August. The PS4, PS5, Xbox One and Xbox Series X/S digital and physical versions will be releasing soon!

RRP prices of KeyWe are as follows:

Digital (Nintendo Switch, PS4, PS5, Xbox One, Xbox Series X/S, Steam):

Physical (Nintendo Switch, PS4, PS5, Xbox One, Xbox Series X/S, Steam):

You can purchase the game digitally on all platform holder store pages, and the game will also be available physically in select retailers around the globe. Please enquire with your local retailer whether they are stocking KeyWe!

The Early Bird pack is a pre-order exclusive on console. To access the Early Bird Pack on Steam, make sure you download KeyWe within the first week of the launch (from August 31st).

Yes! If you missed out on the Early Bird Pack pre-order bonus, you can purchase it on consoles from the day of launch, or after the first week of release on Steam.

KeyWe will be available in the following languages. When playing in co-op, please note that the language will be set to the host’s language:

Portuguese Brazil
Traditional and Simplified Chinese

KeyWe has the following age ratings:

PEGI – 3
USK – 0
ACB – G (Online Interactivity)
GCAM – 3

KeyWe is available everywhere, except China.

KeyWe had a limited time demo on Steam during the run-up to launch and as part of events. If thed demo becomes available again we will be letting people know on our KeyWe social media channels!

Gameplay questions

KeyWe has just one difficulty setting so that players of all abilities can tackle the Telepost. Additional difficulty comes from aiming for those higher Telepost rankings! There is also a no-time limit mode, for those who may just want to take their time sorting through the mail!

KeyWe is available in either single-player or co-op. You can play with up to 2 players locally or online.

Yes you can! KeyWe can be played single-player by using the ‘Dual-Wield’ and ‘Hot-Swap’ control methods available in the options menu, letting you control both kiwis on a single controller.

Yes! You can play online with a friend, all you need to do is go into the online menu and create a room and share the room code with your friend.

Both players must open KeyWe, navigate to the main menu of the game, and click “Online”. One of you needs to create a room to generate a room key. Give this room key to your co-op buddy who can then select “Join Room”. Ta-da! You’ll then be matched together as two mailworking kiwi birds!

Yes! KeyWe supports PlayStation trophies, Xbox achievements and Steam achievements.

There are currently 16 achievements for you to work towards on Steam!

We don’t have any plans for cross-platform co-op at the moment. If this changes in the future, we’ll be sure to let you know.

Yes! You can play KeyWe with your friends on other generations of consoles. PS4 players and PS5 players can play together, and Xbox One and Xbox Series players can play together as well.

Technical questions

To activate your pre-order DLC on console, you will need to input your download code into the platform holder store page. Please follow platform holder instructions on redeeming your download keys!

For Steam, you will automatically receive the Early Bird Pack if you purchase the game in the first week of launch, you won’t need to redeem any DLC keys to acquire this.

Requires a 64-bit processor and operating system
OS: WIN7-64 bit
Processor: Intel i3-2100 / AMD A8-5600k
Memory: 4 GB RAM
Graphics: GeForce GTX 630 / Radeon HD 6570
DirectX: Version 11
Storage: 4 GB available space
Sound Card: DirectX Compatible Sound Card

You can! You will be able to download the PS5 version for free once you have claimed and installed your PS4 version of the game.

KeyWe targets 60 FPS on Steam, PS5 and Xbox Series X/S, and 30 FPS on Nintendo Switch, PS4 and Xbox One.

If you have questions that haven’t been answered here, please click the button below to get in contact with us!